Credits are not refilled
In the Explorer Membership description is stated, there are 10k credits/day. I experience, that my credits are not refilled on the next day. What should I do?
Replies 6
It's not "the next day", it's a 24 hour rolling window.
Imagine this:
2024-11-21 03:00 you have 10k credits.
2024-11-21 05:00 you use 2k credits, you have 8k credits left.
2024-11-21 08:00 you use 5k credits, you have 3k credits left.
2024-11-21 12:00 you use 3k credits, you have 0 credits left.
2024-11-22 05:00 you will have 2k credits left (24 hours since your first use).
2024-11-22 08:00 you will have 7k credits left.
And so on.
As for now you can always refill with 10k credits at the bottom of https://osm-boundaries.com/about/membership as well, for free.
Maybe the top up doesn't work as intended. We'll have to investigate this.
I think I would expect the following:
- I have 10000/10000.
- I use 2000 and end up with 8000/10000.
- I top up with another 10k. I would then expect 18000/10000 + 10000.
Maybe the top up doesn't work as intended. We'll have to investigate this.
I think I would expect the following:
- I have 10000/10000.
- I use 2000 and end up with 8000/10000.
- I top up with another 10k. I would then expect 18000/10000 + 10000.
24 hours makes sense, will run out in some hours!
It's not "the next day", it's a 24 hour rolling window.
Imagine this:
2024-11-21 03:00 you have 10k credits.
2024-11-21 05:00 you use 2k credits, you have 8k credits left.
2024-11-21 08:00 you use 5k credits, you have 3k credits left.
2024-11-21 12:00 you use 3k credits, you have 0 credits left.
2024-11-22 05:00 you will have 2k credits left (24 hours since your first use).
2024-11-22 08:00 you will have 7k credits left.
And so on.
As for now you can always refill with 10k credits at the bottom of https://osm-boundaries.com/about/membership as well, for free.